Terms of Use

This page sets out the rules that govern your use of Emojino. It explains our relationship with you, the standards we expect of account holders and how we handle promotions, payments and disputes. By registering and using the site you agree to these terms, so please read them carefully and contact us if anything is unclear.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details. Keep your username and password secure and do not share login details with anyone. You must provide accurate and up-to-date personal information and notify us of any changes. We may suspend, restrict or close accounts where there is suspected fraud, money laundering, bonus abuse, multi-accounting or other breaches of these terms.

Eligibility requirements

To open an account you must be at least 18 years old and legally permitted to gamble under the laws of the United Kingdom. We reserve the right to refuse registration or block access from persons in jurisdictions where our services are restricted. Accounts discovered to be opened by underage or otherwise ineligible persons will be closed and any winnings may be withheld pending verification.

Acceptable platform use

You must use the site for lawful, personal play only. Prohibited activity includes using bots or automated tools, collusion, attempting to manipulate game outcomes, using VPNs or proxies to bypass geolocation, and placing bets with funds obtained by deception or fraud. Chargebacks, disputed payments or other attempts to reverse legitimate transactions are not permitted and may result in account closure and referral to enforcement agencies.

General bonus and promotion rules

Promotions require opt-in where stated and are subject to the full promotion terms. Wagering requirements and contribution rates vary by offer. Typical welcome and reload bonuses carry wagering requirements (for example 40x the bonus amount) and free spins winnings may be subject to the same playthrough. Game contribution percentages vary - slots often contribute 100% while table and live games contribute less or not at all. Maximum bet limits may apply while wagering is active, typically up to £5 per spin or per round where stated. All bonuses have expiry periods and are void if you breach these terms.

Deposits and withdrawals

We accept a range of payment methods. Minimum deposit requirements are displayed in the cashier and are typically from around £10. Withdrawal processing times depend on the chosen method and may be subject to verification checks. Withdrawals will not be processed until identity and funding checks are complete. We may apply limits on single withdrawals and on total payouts over specific periods; larger wins may be paid in instalments where permitted by our payment policies.

Verification checks

Before we pay out you must complete Know Your Customer (KYC) checks. You may be asked to provide identification, proof of address and source of funds documentation. Delays can occur if documents are unclear or if additional checks are required.

Dispute resolution

If you have a complaint please contact our support team in the first instance at [email protected]. We aim to acknowledge complaints promptly and provide a fair resolution. If a dispute cannot be resolved directly you will be advised of further escalation routes, including any independent dispute resolution service we may use for unresolved matters.

Updates to terms and conditions

We may update these terms from time to time. Any material change will be published on the site and, where appropriate, notified to you. Continued use of your account after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.