Privacy and Data Policy

This Privacy Policy explains how Emojino collects, uses and protects personal information when you register, play or otherwise interact with our online casino services in the United Kingdom. We take your privacy seriously and aim to be clear about what we hold, why we hold it and how you can manage your information.

Types of data we collect

Personal data

When you create an account we may collect identifying information such as your full name, date of birth, residential address, email address and telephone number. We also collect identity documents and proof of address where required to meet our verification and anti-fraud checks.

Technical data

We collect technical data needed to run and secure our services, including IP address, device identifiers, browser type, operating system and connection information. This data helps us maintain site performance, prevent abuse and provide a consistent mobile and desktop experience.

Transactional data

Transactional data covers your payment and wagering activity. We record deposits, withdrawals, bet history, wins and losses, bonuses used and loyalty activity. Payment method details are processed by our payment partners; we retain transaction records for account management and regulatory purposes.

How we use your information

We use personal and technical data to operate your account, process payments, carry out identity checks, prevent fraud and money laundering, and to comply with legal obligations. Transactional and activity data are used to administer your play history, manage disputes and provide customer support. We may also use aggregated, non-identifying data to improve site functionality and services.

Data protection and storage

We store your information on secure systems and use industry-standard measures to protect data in transit and at rest. Access to personal data is restricted to authorised staff and third parties who require it to provide services, such as identity verification and payment processing. We retain personal and transactional records for as long as necessary to meet legal, tax and compliance requirements.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, enable secure logins and analyse site usage. Some cookies are essential for account security and payments; others support analytics and marketing. You can manage cookie preferences through your browser settings or the site cookie control, but disabling certain cookies may affect functionality.

Your rights

You have rights to access the personal data we hold about you, request correction of inaccurate information, object to certain processing and request restriction of processing in some circumstances. You may also request the portability of certain data where applicable.

Access, correction and deletion

To view, update or request deletion of your personal data please contact us through your account or email [email protected]. We will respond to requests in line with applicable privacy law. In some cases we may retain limited records where necessary for legal or regulatory obligations.

Information sharing and third parties

We share data with third parties that provide services on our behalf, including payment processors, identity verification providers, fraud prevention services and analytics vendors. We may also disclose information where required by law or to protect against fraud and abuse. Third parties are contractually required to handle your data securely and only for specified purposes.

Privacy policy updates

We may update this policy to reflect changes in our services or legal obligations. Where changes are material we will notify registered customers through the account area or by email. Please review this page regularly to stay informed about how we handle your personal data.